Privacy Policy

This Privacy Policy describes how information may be collected, used, and managed when visitors browse our website, contact customer support, or interact with available store features.

Information We May Collect

Depending on how the website is used, we may receive or process:

  • Contact information submitted through support inquiries
  • Delivery-related details necessary for order service
  • Product browsing activity and general website interactions
  • Device, browser, and technical data related to website functionality
  • Messages, comments, or requests sent to our customer support team

How We May Use Information

Information may be used to:

  • Reply to customer questions
  • Support order-related communication
  • Improve website organization and usability
  • Review technical performance and resolve site issues
  • Help protect the website from misuse or unauthorized activity
  • Meet applicable recordkeeping, legal, or compliance obligations

Cookies and Similar Technologies

Our website may use cookies, tags, pixels, or comparable technologies to support site functionality, understand general user interactions, and assess the effectiveness of promotional campaigns.

Visitors may have options to manage certain browser-based settings or consent preferences, depending on the tools active on the website and applicable requirements.

Advertising, Analytics, and Measurement Partners

We may work with third-party advertising, analytics, and measurement providers to understand campaign performance, improve audience relevance, and evaluate website traffic patterns.

We may work with selected advertising, analytics, and measurement partners to understand website traffic, campaign performance, and general visitor interactions. These partners may process limited website interaction data according to their own privacy practices and applicable requirements.

Information Protection

We use reasonable administrative and technical practices intended to reduce the risk of unauthorized access, accidental loss, misuse, or inappropriate disclosure. However, no online environment can be guaranteed to be completely secure.

Information Retention

We retain information only for the period reasonably required for customer service, operational review, compliance, dispute handling, or other legitimate business needs.

Privacy Rights and Requests

Depending on applicable law, individuals may be entitled to request access to, correction of, or deletion of certain personal information. Requests may be submitted to:

service@dilworthr.com